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Sprint indicated a couple of months ago which layoffs were coming to its organization.

by • January 25, 2016 • No Comments

Sprint indicated a couple of months ago that layoffs were coming to its organization. Currently, that finally happened, as at very least 2,500 folks were laid off of the company. According to Reuters, many of those job cuts came of customer care centers, and of 574 of those positions were of Sprint’s Overland Park, Kansas headquarters. A Sprint spokesperson told Reuters that this was in response to the trend of customers going online and via an app for their customer service pretty than talking to an actual rep.

That said, the layoffs are in addition part of an overall plan by Sprint and parent company Softbank to turn around the organization, that is losing ground to the other big three carriers in the US. In particular, it is actually planning to reduce costs by as much as $2.5 billion this year. In an interview with Re/Code in November, Sprint announced that additional extravagant benefits like private town cars for its executives have may already been cut and employees may have to take out their own trash. It’s unclear as to whether there’ll be additional layoffs in the next, but it does look that the company is cutting costs any way it can.

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