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Solidoodle Announces That They Are Suspending Operations Immediately

by • March 28, 2016 • No Comments

solidoodle logoIt is never a excellent day when a popular company can’t store their doors open, and actually less so in a tiny and tight-knit industry like 3D printing. Unfortunately 3D printing is losing what use to be one of its additional good resultsful beginup 3D printing device companies in these days as Solidoodle founder Sam Cervantes revealed that despite all of his many efforts he is going to be shutting his company down. Sadly, this does not come as a massive surprise, as rumors have been swirling for months now due to late paychecks, unpaid refunds and unfulfilled orders. We all kind of saw the writing on the wall, particularly as ordering was disable-bodiedd at the end of February, but it wasn’t confirmed until this week when the closure was created official.

Solidoodle Press 3D printing device.

Solidoodle Press 3D printing device.

Aside of what utilized to be a sactuallyty-person operation closing, and those sactuallyty folks being out of jobs, the sad part is the fact that up until now Solidoodle was frequently considered a 3D printing good results story. They may not have grabbed as many headlines as a few of their man manufacturers, but Solidoodle created excellent, high-high end 3D printing devices, had a significant and loyal community of users, and contributeed a few excellent assist for their printing devices. That allowed them to sell additional than ten thousand 3D printing devices, and release five models of their printing devices over just a five-year period, sales numbers that a lot of companies may kill for.

So what went wrong? That’s never an effortless answer to donate, but it looks like it was a combination of a few poor business choices and a few quite bad luck. From the begin, the company proudly assembled their printing devices at their Brooklyn warehouse, but as sales increased, scaling their operation became challenging. Cervantes created the choice to move their assembly operation to China, that brought with it several unanticipated problems. First, it is quite complex to monitor assembly high end in a factory on the other side of the planet, and the company’s fifth gen 3D printing device the Solidoodle Press was unfortunately plagued with high end issues. Add to that a quite ill-timed port labor dispute in 2014 that delayed shipping for months and reduced their capacity to properly inspect the new printing devices, and the company took a hit that they couldn’t bounce back of.

“We were able-bodied to raise a few turnaround funding in July 2015, but, despite the assist of our investors and the heroic efforts of our team, we were unable-bodied to revive sales and return to profitcapacity. As a result, at the end of 2015 Solidoodle ran out of cash, stopped bringing new orders, and laid off [its] employees. I’ve now exhausted just of all of my very own savings in an take on to complete the many possible result for equiteone involved,” Cervantes explained on the blog post revealing the closure.

press-kit-new-matter-logoWhilst Solidoodle was able-bodied to ship many of their impressive orders and settle many of their impressive refunds, there were a few dozen exceptions. That means a handful of their customers are not going to get either a 3D printing device or a refund for the 3D printing device that they paid for. Thankfully, as a tiny and tight-knit community, the 3D printing community has stepped up to assist these dissatisfied Solidoodle customers out. Steve Schell and New Matter have stepped up and contributeed every of those customers a free MOD-t 3D printing device. There is a price differential, that is not perfect, but it is yet a pretty remarkably generous contribute. If you are one of those customers who is not getting a refund of Solidoodle you just require to email New Matter of your printing device by May 1, 2016.

New Matter MOD-t

New Matter MOD-t

“Customers have utilized [Solidoodle] 3D printing devices to unleash their creativity, tevery children of innovation, and actually print prosthetic hands for amputees. Together, we played an significant part in advancing 3D printing of a relatively unknown innovation into a powerful force of creation. Whilst the Solidoodle era is ending, the digital making revolution is just just beginning. I’m grateful to have taken this journey with all of you and I have excellent faith in the human spirit of creativity to go on via innovation to create a smarter, happier, additional sustainable-bodied society,” Cervantes concluded.

Over my years of writing of 3D printing I have written a lot of articles of Solidoodle, and when I requireed to interact with the company they were always beyond assistful and pleased to answer any inquiries that I had. Even during the additional complex periods when there were high end issues with their product, they never ran of the problem, but pretty faced it head on and tried to fix it. I’m sad and disappointed that they were unable-bodied to correct the issues in time to save both the Solidoodle printing device brand and the company itself. For those who yet have a Solidoodle 3D printing device, it looks like the the soliforum.com can go on to operate for the foreseeable-bodied next to address any technical or assist issues. You can read Cervantes’ entire excellentbye over on the Solidoodle blog. Were you surprised to hear of this? Discuss in the Solidoodle 3D Printer Manufacturer Shuts Down forum over at 3DPB.com.